After making a consultation appointment with one of our office associates, we will send out an Apollo Representative to your house. At this initial meeting, the Apollo Team member will take measurements, pictures, listen to your requests and make suggestions for your landscape improvement project. After getting a good idea of your expectations they will bring all information back to one of our designers at the office. You will be contacted by someone in our office within a few business days of your initial consultation to make an appointment for a plan and estimate review at our Showroom Design Center.
Based on the information gathered from the initial meeting, our designers will develop a custom to scale plan with call outs and information to convey the finished concept. With this design will be presented an itemized estimate detailing what work is to be done and for how much. We are unique in that most of the material that we specify is either on hand in the form of samples or is actually installed at our showroom! Once the plans are finalized and the contract signed, it's off to construction.
First Day of Construction
On day one, a project Supervisor will arrive along with the demolition crew between 8:30 - 9:30 am. Our Project Supervisor will go over the plans with the crew, and will remain on site for about 30-60 minutes to also answer any questions you may have about your new project. After the Project Supervisor leaves your job site, the demolition and excavation crew will remain there to continue working the remainder of the day. While your Project Supervisor will remain one of your main contacts to answer any other questions via phone or a scheduled on-site visit, i's easiest to contact us at the office for any questions that may come up.
The Following Days Of construction
Our in house crew will work to make your landscape dream a reality. For each step of the project, you will see a team that specializes in that specific part of the process (such as the demoliton and excavation team, the paver installation team, the synthetic turf installation team etc). Our crews work Monday- Friday, weather-permitting. While you may occassionally see a hold here and there in between steps of the project while the next specialized team arrives, we will keep you informed of these occassions so that you are aware of any changes. Every morning, we start with a team meeting at our office that involves our office staff, project coordinators, and installers on what is to be done for the day. This allows us to be kept aware of the status of every project, and ensure that our crews have all tools and materials that they need for the day. Your project supervisor will visit the job site as well 1-2 times a week. If changes need to be made to the original plans, no problem- we specialize in special requests.
After the last footing is poured and the final capstones are placed, we will schedule a final walkthrough with you to make sure the job is everything you dreamed it could be. At that time, your project supervisor will review the entire project with you, and if any items need to be corrected, will schedule a repair to be done as soon as possible. Once everything looks good, the final payment will be collected and you can get to enjoy that new yard, or driveway.
Enjoying your new landscape
With the job done, now you can really get to what's important, enjoying you new landscape. You can also breathe easy knowing that you have a 5 year warranty on hardscape installation and a life time manufacturer's warranty on material. We will even provide you with information on how to care for your hardscape elements
We have years of experience working with HOA's. Our service includes making HOA approved plans, communicating with HOA committees, and submitting all necessary paperwork to the HOA to obtain approval for your project. Our goal is to ensure the entire approval process goes smoothly so your project can begin as quickly as possible!